I used to think it was just fine. Really. You got either what you deserved quickly, or in time. It was just a matter of time, thought I – before Yin and Yan would compensate for all inequities.
Today I received a phone call that damn near put me on the edge.
Phone caller: Hello, may I speak to Richard Taylor?
Me: This is he.
Phone caller: <Indian accent> Mr. Taylor, this is the Bank of America, and I am calling you to tell you that you owe $4562.34 and we would like to know if you will be paying this via Visa or Mastercard today.</Indian accent>
Me: Excuse me?? Who is this?
Phone caller: The Bank of America.
Me: And you say I owe you $4000??
Phone caller: No, $4562.34
Phone caller: we have not received a payment from you since March 2009.
Me: Payment for what?
Phone caller: Home mortgage. We used to be Countrywide Home Loans and we are now Bank of America
Me: I am on automatic payments. I know you have been paid
It is at this time I go to my account online and give the caller all the pertinent info and proof that I made payments (or rather, that they TOOK them).
Phone caller: Thank you, Mr. Taylor for your patronage. Is there anything else I can do for you this afternoon?
The only thing stopping me for cussing her out was the fact that I couldn’t believe I was hearing what I was hearing.